STEP 1: You

What you need to know

Residential ratepayers on low incomes may be eligible for a rates rebate of up to $790 a year under the Government’s Rate Rebate Scheme, plus $788 a year under the Council Rates Remission Policy. 

Government rates rebate

If you received this rebate last year we will mail this out to you in August.

Check your eligibility 

if you are eligible, download and fill in the application form.

Council rates rebate

If you're struggling to pay your rates, we may be able to offer you extra financial assistance with a Council Rates Rebate, please contact our customer services team to discuss the details. We can send you a printed application form or you can download it below. Email us at rates@hcc.govt.nz with your address if you would like us to post it to you.

To be eligible you must reside at the property and you must provide a full financial statement to meet conditions and criteria. This includes:

  • income levels
  • financial assets
  • the ownership structure of the property

STEP 2: You

Submit your application

By email

rates@hcc.govt.nz

By visiting

260 Anglesea Street
Hamilton City Council
Hamilton 3204

By post

Hamilton City Council
Private Bag 3010
Waikato Mail Centre
Hamilton 3240

or using the form below

Max file size: 300 MB; Allowed extensions: pdf,doc,docx

STEP 3: Council

Our Rates Team will assess all applications and each application is considered on its merits.

If we require any additional information to make our assessment the team will be in touch.

Please note we receive many applications at the start of the financial year (1 July) so applications made then may take longer to assess. 

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Last updated 18 July 2022