Commercial, Business Improvement District (BID) commercial, and other non-domestic properties are metered. This is billed separately to rates.
Billing cycles are quarterly. High water users – those who consume more than 15m3 of water per day – will be billed monthly.
Water rates are posted or emailed around three to four weeks before they are due. Options for payment are detailed on the water rates assessment notice, and include manual bank transfer and direct debit options.
Water rates are the responsibility of the property owner. If you have a tenant in your property, it will be your responsibility to on-charge in line with your tenancy agreement.
If you have a property on a unit title, you may share a meter with other users in the block. You will have a private arrangement between the property owners on how these costs will be shared.