Step 1: YOU

What you need to know

We only manage abandoned or burnt-out vehicles on Hamilton’s streets and on State Highways running through the city.

  • To report an abandoned or burnt-out vehicle on a State Highway outside the city’s boundaries, please contact Waka Kotahi NZ Transport Agency.
  • To report an abandoned or burnt-out vehicle on a rural road near Hamilton but outside the city boundaries, contact the district council concerned.
  • To report abandoned or burnt-out vehicles on Hamilton’s streets and on State Highways running through the city. You can contact our Customer Service team below.
By phone

07 838 6699

By using Antenno

The Antenno App is available to download free on the App Store or Google Play.

By email

Complete the form below and send to our Customer Service team.

Please give us as much information as possible, e.g. the vehicle’s registration number, make, colour and location, and let us know if you think the vehicle’s condition or location is unsafe.

One of our Parking team members will check the situation as soon as they are free to do so, prioritising those abandoned vehicles that are unsafe.

Step 2: YOU

Report an abandoned vehicle

Do you think the vehicle's condition or location is unsafe?

Step 3: COUNCIL

What to expect from us

Once the report’s been logged in our system, our Parking team follows a specific process before the vehicle can be declared abandoned and then removed (except when a vehicle is creating a hazard, in which case we can remove it immediately).

However, generally, once we’ve got your report, one of our parking officers will inspect the vehicle. They may issue an infringement notice and a warning notice that the vehicle may be towed.

If there is no response from the vehicle owner, a further notice of towing may then be issued, before police are notified and the vehicle is towed away and disposed of. The statutory process can take over two weeks from the time we’ve received a report, but it’s required under law.

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Last updated 11 July 2022