Step 1: You
1. Change of address
Staying in Hamilton
You are legally required to update your address when your dog moves to a new property. Council must be notified in writing within 14 days of moving.
Moving to another district
When your dog moves to a new district, you must notify both councils in writing within six weeks.
If you are moving out of the Hamilton City District and your dog is currently registered, your registration transfer is free of charge. You are required to register with your new district however, you will need to provide your current Hamilton City tag number and year to receive your new Council tag free of charge. Don’t forget to notify our team of the move.
If your dog is moving overseas and you have paid for a current registration – please email firstname.lastname@example.org
2. Change of contact details
Has your mobile number changed? This is the most important contact detail have accurate on your registration. This enables our staff to contact you if there is an emergency with your dog. Remember to let our team know if your mobile number or email address has changed.
3. Change of ownership
Ownership updates must be completed in writing by both parties within 14 days. The previous dog owner on the Hamilton record will be contacted by phone to confirm the change. If the dog has moved with a new owner out of the Hamilton City District, you may simply email email@example.com to let us know.
4. Notification of your dog's passing
We understand dogs are family members and we want to make sure we don't accidentally contact you regarding the renewal of their registration if your dog has passed away. Please notify Council within 14 days to complete a declaration.
You may also request a partial year refund if applicable.
Step 2: You
Update your details
Fill in our online form to let us know your details have changed.
Animal Education and Control217 Ellis Street
Open seven days, 12.30pm to 4.30pm (excluding public holidays).
Council offices260 Anglesea Street
Open Monday to Friday, 8am to 4pm.
Te Kete Aronui Rototuna Library30 North City Road
Open Monday to Friday, 9.30am to 4pm.
Step 3: Council
What happens next
We will process your request and update your details within seven working days from when the request was received.
Last updated 21 December 2023