-
Joint waters company
Forming a joint waters company with Waikato District Council. This is Council’s preferred option.
-
Forming an in-house business unit
This is not Council’s preferred option.
-
Changing how rates are set for waters services
The government wants more transparency around the cost of waters services. All councils will soon be required to show…
-
Frequently asked questions
Here are some frequently asked questions on Local Water Done Well and targeted rates.
-
Additional information
Additional information on Local Water Done Well and targeted rates.
-
Rates calculator
Enter your address to find out how your rates will look with and without the targeted rates.
Have your say
This year’s decision on future waters services for Hamilton is one of the biggest decisions our Council will ever make.
Billions of dollars in investment and the ability to deliver the most efficient, sustainable, and environmentally responsible waters service – that’s best for our city and the wider region – will depend on decisions made this year.
We want our community to help shape these decisions.

Why change is coming (not just for Hamilton)
Nationwide, there are big changes ahead for water services.
Many councils can no longer afford to keep building and managing costly waters infrastructure on their own. It is simply too expensive for their communities.
Councils are dealing with increased regulatory rules and costs from government, higher environmental protection standards, soaring infrastructure and insurance costs, and new investment needed to deal with growth and extreme weather.
It is very clear this work cannot be deferred anymore. Our country needs huge investment in waters infrastructure and successive governments have recognised this. In some places councils have reached the limit on how much they can borrow.
Critical waters infrastructure upgrades have been postponed to keep rates down.
Across New Zealand, all councils have been directed by government to consider how they can better, and more cost- effectively, provide waters services in the future.
All councils, including Hamilton City Council, are being asked to consider different ways to provide drinking water, and manage wastewater and stormwater. Councils are being strongly encouraged to join with neighbours to create scale and drive efficiencies so that, over time, cost increases are minimised.
As part of these changes, all councils must provide a Water Services Delivery Plan to the Government by September 2025. Those Plans must:
- prove water services in the future can be delivered in a way that meets all the rules
- support new housing and businesses
be more affordable for ratepayers and the wider community. - The Plans will help ensure that across the country, the right investments are being made at a price communities can afford.
In Hamilton, we need to ensure these changes deliver the best possible outcome for our community and our river. Before Hamilton City Council submits our Water Services Delivery Plan, we want your feedback. This section outlines two options we have considered and explains the option our Council thinks is best for our city.
A changing city
Hamilton is now the fastest growing city in New Zealand. By 2050, we expect more than 260,000 people will live here, including many of our children and grandchildren.
We cannot ‘stop’ growth. By law, our Council must provide enough land, suitable for housing, for the next 30 years. That also means providing the right infrastructure (including waters infrastructure) to support our rapidly growing population.
Over the years, Hamilton City Council has consistently invested in the major waters infrastructure our city needs. We have a proven track record for meeting drinking water standards, and want to keep it that way. In the last few years we have built two new water reservoirs in Rototuna and
Ruakura, adding 36 million litres of storage to our drinking water network.
We have upgraded the city’s water and wastewater treatment stations. This work alone cost $56 million.
With government support, tens of millions of dollars in new wastewater pipes and pumping facilities have been built in Peacocke to cater for new growth.
We’ve dealt with localised flooding caused by extreme weather. Given climate change, we are anticipating more of these events in the future. We must be prepared.
But Hamilton’s rapid growth means we are still playing catch-up while maintaining the waters infrastructure we already have. Every year we deliver nearly 24 billion litres of drinking water to taps across the city and treat more than 21 billion litres of wastewater, costing around $150 million per year. Over the next decade, we have budgeted around $2.5 billion for new waters projects.
There are limits on how much money councils can borrow – similar to a credit card limit. Many councils, including Hamilton City Council are operating close to their limit. This could severely reduce our ability to respond to unplanned events like a natural disaster.
In Hamilton, we are better off than many other councils, but we face some very big challenges. They require a fundamental change to how we manage waters.
Two options
Hamilton City Council has considered a number of options. You can see more detail on all of those options here, discussed at a Council meeting in December 2024.
Below are two final options for your feedback.
Option one (preferred) - joint waters company with Waikato District Council
Our preferred option is a joint waters company with Waikato District Council. This is supported by all Hamilton City Councillors.
You can watch the video of the Hamilton City Council meeting here, where Councillors raise a number of questions and say why they think this option is best for the city.
Option two - in-house business unit
The second option, to form an in-house business unit, is one we do not recommend. However, all councils have been required by the government to provide their community with a second option to consider – even if the option is not supported. Furthermore, the second option must be similar to how we manage water services now (even though this is no longer viable in the long-term).
Drop in sessions
If you can’t make Your Neighbourhood, we’re also hosting two drop-in sessions to share more about what’s next for water and would love to see you there:
- Central Library, Garden Place: Wednesday 2 April, 10am – midday
- Chartwell Library, 5 Lynden Court: Thursday 10 April, 5pm – 7pm.
This year’s decision on future waters services for Hamilton is one of the biggest decisions our Council will ever make.
Billions of dollars in investment and the ability to deliver the most efficient, sustainable, and environmentally responsible waters service – that’s best for our city and the wider region – will depend on decisions made this year.
We want our community to help shape these decisions.