New electronic parking meters

Electronic parking meters have replaced coin-operated parking meters in the central city which were outdated. Over a dozen meters spread across the central city also accept coins for payment.

How the new meters work

  • The meters are touch-screen. Drivers enter their number plate, and the time required
  • Payment is made with payWave
  • Alternatively, drivers can enter their parking details and pay on the PayMyPark app
  • To get two-hours free parking, drivers are required to enter their details in the parking meters or on the PayMyPark app to validate their free parking
  • The meters are ticketless, but an electronic receipt can be requested.

Payment for all-day $6 parking in the central city is only available through the PayMyPark app.

Download the PayMyPark app

Where the new meters are located?

North central city parking meter locations

South central city parking meter locations

 

Watch how to use the new meters

A step-by-step guide on how to use the new parking meters

Step by step guide showing how to pay for parking using the electronic parking meters in the central city

Frequently asked questions

Why did the central city get new parking meters?

The old coin-operated parking meters were outdated, it’s costly to get replacement parts, and there are better ways to manage parking in the central city. Electronic parking meters are the modern equivalent to coin-operated parking meters.

How do the new parking meters work?

Drivers use the touch-screen to enter their number plate and the time they need. Drivers must still key in these details to get two hours-free parking. Payment is made, and no ticket is required for display. However, drivers can request an electronic receipt.

What are the payment options?

Payment is made at the meter by payWave, or with coins at over a dozen coin-operated meters spread across the central city. Alternatively, you can pay for your parking on the PayMyPark app.

Where are the new meters located?

You can view where the new meters are located across the central city on the north and south central city parking location maps above. The PayMyPark app is also available for customers to register and pay for parking on the go.

Where are the coin-operated machines located?

The meters that also accept coin payment can be seen on the north and south central city parking meter maps above.

How do I get two-hours free parking?

Drivers must enter their number plate and time required at a meter or on the PayMyPark app to validate their two-hours free parking.

What if I struggle to use the new meters?

Our customer services team are available to assist you on 07 838 6699, as well as any Traffic Wardens roaming the central city paid parking areas. A video on how to use the meters and a step-by-step guide can be found in the electronic parking meter details above. A printed brochure on how to use the meters is available at the reception of the Council building at 260 Anglesea Street, and at our other facilities.

How do I pay for all-day $6 parking?

Payment for all-day $6 parking can only be made through the PayMyPark app.

Where are the all-day $6 parking areas?

The all-day $6 parking areas are listed on our on-street parking page.

How was the distance selected between the new meters?

Factors considered include the number of paid parking spaces on the street, pedestrian traffic, and nearby businesses. We’re encouraging people to use the PayMyPark app to pay for parking, and expect app users to increase with time.

Are the machines accessible for wheelchair users?

Yes. CCS Disability Action has been consulted, and the machines are accessible by wheelchair users. The PayMyPark app can be used to register and pay for parking.

How is parking monitored?

Parking is monitored by a vehicle with licence plate recognition technology.

Do I need a receipt from the new parking meters?

The new meters are ticketless, but you can request an e-receipt (electronic receipt) by following the prompts on the screen.

If I move spots, can I get 2 hours-free parking a second time?

No. Drivers are required to enter their number plate at a meter or on the PayMyPark app to activate their first two-hours of free parking. Parking is monitored by a vehicle with licence plate recognition technology.

Can I insert my card for payment?

No. Parking meters only accept payWave, payment through the PayMyPark app, or coin payment at over dozen coin-operated machines around the central city

Why do the new meters only take payWave for payment?

Over 90% of transactions for electronic parking meters are made with payWave. We are moving towards a more cashless society, and cashless transactions are safer for the public and staff. Over dozen coin-operated machines remain in the central city, and payment can also be made through the PayMyPark app.

Is there a fee to use payWave?

No, there’s no fee to use payWave.

How much does on-street parking cost?

Currently, on-street parking is free for the first two hours, and $6 per hour thereafter (up to four hours). Drivers must register their parking at a meter or the PayMyPark app to get two-hours free parking.

What’s the timeframe for metered parking in the central city?

Metered parking applies between 8am - 8pm, Monday – Saturday, excluding public holidays.

Why did some coin-operated machines remain in the central city?

Over a dozen coin-operated parking machines were refurbished as the public indicated they’d like to keep some machines that take coin payment.

When you park near a coin-operated machine, do you have to use these machines or can you use any meters to pay for parking?

You can use any meter to pay for parking in the central city paid parking areas. Alternatively, you can pay for parking on the PayMyPark app.

Will the new parking meters affect 2 hour-free parking?

No. The existing parking meters are no longer fit for purpose and there are better ways we can manage parking in the central city. The parking meter upgrade was agreed and budgeted in the 2021-2031 Long-Term Plan.

Whether or not to continue to fund two-hour free parking in the central city in the upcoming Long-Term Plan is a separate decision for Elected Members.

Why did Council spend money on new parking meters?

The new meters were budgeted for in the 2021-2031 Long-Term Plan. Coin-operated parking meters are outdated, it’s costly to get replacement parts, and there are better ways to manage parking in the central city.

What do I do if a parking meter is not working?

We apologise the meter you visited was not working. Please visit another parking meter to register your parking, or use the PayMyPark app. So we can get the meter fixed as soon as possible, please let Customer Services know by calling 07 838 6699. Thanks for your patience while we fix this meter.

What do I do if some of buttons on the coin-operated machines aren’t working?

We apologise about the faulty buttons. Please visit another parking meter to register your parking, or use the PayMyPark app. So we can get the buttons fixed quickly, please let Customer Services know by calling 07 838 6699. Thanks for your patience while we fix this meter.

I received a warning/fine but the parking meter closest to my car was broken?

To park in the central city paid parking areas, including to get two-hours free parking, you must validate your parking at one of the electronic parking meters or on the PayMyPark app. We apologise the meter you visited was not working. You can see where the other new parking meters are located around the central city here.

Do the new parking meters collect personal information?

The new parking meters require the number plate of the parked vehicle to register the park. If the customer requires an electronic receipt, then an email address is also needed.

Does PayMyPark collect personal information?

The only information PayMyPark store’s is your name and email address which is required to create your account.

I’m having problems with the PayMyPark app, what should I do?

Please contact info@paymypark.com with your issue, and their customer support team will assist you.

What if I don’t have a phone, or I don’t have it on me?

The meters are touch-screen, you don’t need a phone to use the parking meters.

How long have the electronic parking meters been around for?

Two of these devices were installed in Opoia Paa Carpark (previously known as Sonning Carpark) in Claudelands in 2022, and were used successfully alongside the old parking meters.

On-street parking

On-street parking in central Hamilton is a mix of free, time-limited, and metered parking. A limited number of mobility parking spaces are also available.

Council’s paid parking (all on-street and some off-street) is free on Sundays and public holidays, excluding the Garden Place underground car park off Anglesea Street.

Customers visiting Council’s Garden Place offices in the central city can park for a short time for free in the Council carpark on Anglesea Street behind the main building.

Paid-parking

Council’s on-street parking areas in the heart of the city are free for the first two hours. Drivers must use the new electronic parking meters or the PayMyPark app to activate their two-hours free parking.

Payment for additional time is made by payWave, by coins at over a dozen meters which also accept coin payment, or though the PayMyPark app.

Download the Pay My Park app

Business and tradespeople can apply for extended on-street parking if needed, and city workers can use Council’s on-street all-day $6 parking areas.

Frequently asked questions

What can I do if I think a vehicle is parked illegally?

If there is a vehicle that you believe is parked illegally, you can contact our Customer Service team on 07 838 6699.

Examples of illegal parking include:

  • parked facing the wrong way on the street
  • parked over or within one metre of a driveway
  • parked on yellow lines
  • illegally parked in a mobility space. 

One of our parking staff will check the situation as soon as they are free to do so and will prioritise vehicles left in a dangerous, unsafe condition or location.

If the illegally-parked vehicle is parked on private property (i.e. not on a public roadside or footpath), you will need to contact the property owner to let them know about the situation. 

Why don't you just make all parking free?

Experience around the world indicates that free parking in a city can mean inner city workers take the parks up all day and don't leave any available for shoppers. Not charging for the first two hours means parking is free for most shoppers but still encourages turnover of parks.

Can I pay for the extra hours upfront?

Yes you can if you paid via the Pay My Park app. By using the app you can register your parking space and pay without having to return to your car. 

However you can't pay upfront when using the old parking meters as the meter starts counting from when the money goes in. If you are going to be longer you will need to top the meter up at the end of the two hours free period.

How do parking bay sensors work?

Each parking bay has a number, and this is linked to a sensor and a wifi connection. When you park in a spot, the sensor recognises a vehicle is parked there. Parking wardens scan the vehicle registration details into a mobile device which links that data to the previous record of how long the car has been in that spot.

The sensors also let us know when someone parks in mobility parking spaces, loading zones, clearways, or taxi stands/bus stops in the central city. This helps us to more quickly identify if vehicles are causing safety or access issues.

How can I get extended parking?

This is available to business and trade vehicles only so that they can park by or near places where they are carrying out work, or in relation to an event. If this is you, see our request extended use of parking spaces page.

Who can I contact if my vehicle has been towed?

If you think we may have towed your vehicle contact our Customer Service team by calling 07 838 6699 during office hours, emailing info@hcc.govt.nz, or use the Antenno App to contact them (available to download free on the App Store or Google Play).

One of our parking staff will check the situation as soon as they are free to do so.
Others you can contact to find out who has towed your vehicle include:

  • NZ Police – use their ’10-5’ reporting service – visit their website for contact details.
  • Property owners (if your vehicle was parked on private property.

Find out about abandoned vehicles.

All-day paid parking

Locations

Approximately 525 on-street paid parking spaces are available for all-day parking. A flat rate of $6 applies, from Monday - Friday between 8am - 5pm. Vehicles that park in these spaces are monitored by a roving vehicle equipped with licence plate-recognition technology. 

All-day paid parking is available on sections of the following central city streets: 

 

Clarence Street

There are approximately 17 all-day parking spaces available on the southern side of Clarence Street, between Anglesea Street and Tristram Street. Short-term parking options are also available.

Map showing the locations of the all-day parking spaces available on Clarence Street


Grantham Street

There are approximately 53 all-day parking spaces available on Grantham Street. Short-term parking options are also available.

Between Victoria Street and Anzac Bridge

Map showing the location of the all-day paid parking spaces on Grantham Street (from Victoria Street to Anzac Bridge)

Between Anzac Bridge and Tisdall Street

All day paid parking map for Grantham Street by the Waikato Rowing Club (From Anzac Bridge to Tisdall Street)

 

Hamilton Parade

There are approximately 25 all-day parking spaces available on the river-side of Hamilton Parade. Short-term parking options are also available.

Map showing the all-day paid parking spaces available on Hamilton Parade

 

Harwood Street

Between Rostrevor Street and London Street

There are approximately 15 all-day parking spaces available on the eastern side of Harwood Street, between Rostrevor Street and London Street.

Map showing the 15 all-day paid parking spaces available on the eastern side of Harwood Street, between Rostrevor Street and London Street

Between Liverpool Street and Rostrevor Street

There are approximately 22 all-day parking spaces available on the western side of Harwood Street, between Liverpool Street and Rostrevor Street. 

Map showing the all-day parking spaces available on the western side of Harwood Street, between Liverpool Street and Rostrevor Street

 

Hill Street

There are approximately 20 all-day parking spaces proposed for the western side of Hill Street, between Ruakiwi Road and Tristram Street. Short-term parking options are also available on this street.

Map showing the all-day paid parking spaces available on Hill Street

 

Knox Street

There are approximately 45 all-day parking spaces available on the southern side of Knox Street between Anglesea Street and Victoria Street. Short-term parking options and mobility parking options are also available.

Map showing the all-day parking spaces available on the southern side of Knox Street between Anglesea Street and Victoria Street

 

Liverpool Street

There are approximately 15 all-day parking spaces available on the northern side of Liverpool Street, between Anglesea Street and Victoria Street. Short-term parking options are also available.

Map showing the all-day parking spaces available on the northern side of Liverpool Street, between Anglesea Street and Victoria Street

 

Memorial Drive

There are approximately 35 all-day parking spaces on the eastern side of Memorial Drive, between Riro Street and Anzac Parade (opposite Memorial Park). Short-term parking options are available.

Map showing the all-day paid parking spaces on the eastern side of Memorial Drive, between Riro Street and Anzac Parade

 

Nisbet Street

There are approximately 32 all-day parking spaces available on the northern side of the street, and the southern side of the street (outside Wintec). Short-term parking options and mobility parking options are also available.

Map showing the all-day paid parking spaces available on Nisbet Street

 

Norton Road

There are approximately 48 all-day parking spaces on the northern side and the southern side of Norton Road, between Seddon Road and Tristram Street.

Map showing the all-day paid parking spaces on Norton Road

 

Rostrevor Street

Between Victoria Street and Clifton Road

There are 10-all day parking spaces available along the southern side of the street, from Victoria Street to Clifton Road. Short-term parking options are available.

Map showing the all-day paid parking spaces available on the southern side of Rostrevor Street, from Victoria Street to Clifton Road

Between Seddon Road and Tristram Street

There are approximately 32 all-day parking spaces on the northern side, and the southern side of the street, from Tristram Street to Norton Road.

Map showing the all-day paid parking locations available on Norton Road between Tristram Street and Seddon Road.

 

Ruakiwi Road (North)

There are approximately 11 all-day parking spaces proposed for the (southern) lake side of Ruakiwi Road, between Lake Domain Drive and Hill Street. Short-term parking options also are available on this street.

Map showing the all-day paid parking spaces available on the lake side of Ruakiwi Road

 

Ruakiwi Road (South)

There are approximately 14 all-day parking spaces proposed for the (western) lake side of Ruakiwi Road, between Collingwood Street and Thackery Street. Short-term parking options also are available on this street.

Map showing the all-day paid parking spaces available for the western lake side of Ruakiwi Road

 

Tainui Street

There are approximately 37 all-day parking spaces proposed for the eastern side of Tainui Street, between Seddon Road and Lake Road. Short-term parking options are available.

Map showing the all-day paid parking spaces available on the eastern side of Tainui Street, between Seddon Road and Lake Road.

 

Tristram Street

Between Rostrevor Street and Mill Street

There are 28 all-day parking spaces available along the western side of Tristram Street, from Rostrevor Street to Mill Street. Short-term parking options are available.

Map showing the all-day paid parking spaces available on Tristram Street from Rostrevor Street to Mill Street

Between Bryce Street and London Street

There are 15 all-day parking spaces available along the Seddon Park side of Tristram Street, between Bryce Street and London Street. Short-term parking options are available.

 

Vialou Street

There are approximately 22 all-day parking spaces available along the eastern side of Vialou Street, between Liverpool and Rostrevor Street. Short-term parking options are available.

Map showing the all-day paid parking spaces available on the eastern side of Vialou Street, between Liverpool and Rostrevor Street.

 

Victoria Street

There are approximately 20 all-day parking spaces proposed for Victoria Street, between Boundary Road and Liverpool Street.

Map showing the all-day paid parking spaces available on Victoria Street, between Boundary Road and Liverpool Street.

Frequently asked questions

If I park in an all-day paid parking zone, do I still get my first two hours free?


No.

The two hours free does not apply in these zones, it is a flat rate of $6 for the whole day (Monday to Friday, 8am to 5pm). Two hours free offer is still applicable in other on-street time restricted parking zones and metered parks throughout the central city.

 

Can I use the new parking meters to pay for parking?


No. The meters in these zones will be removed and payment is only to be made online through the PayMyPark app.

 

What is the PayMyPark app and how does it work?


PayMyPark makes parking easy, simply find a park and start your parking. It's free to register and to download the App. Download the free app from the Apple App Store or Google Play; register your details and pre-load credit via credit card, debit card or internet banking. For more information on the app and how it works visit paymypark.com.

 

Can I move from one park to another within these zones and still only be charged $6?


You can either stay in one parking spot all day or park within the same parking zone (for example, Nisbet Street) multiple times in a day for a total of $6.

 

Do these new all-day parking zones affect loading zones?


No loading zones will not be affected by this change and will remain in their current locations.

 

What about mobility carparks?


Mobility spaces within the all-day parking zones are $6 per day.

Visit our mobility parking page for more details.

 

Will changing two-hour spaces into all-day parking hurt local businesses?


No.

We are not taking away all the two-hour free carparks from these areas, there will still be parking available for those using the local businesses. The spaces within the all-day paid parking zones, and the adjacent time-restrictive (two-hour free) parking spaces, will also be actively monitored for compliance. This will ensure local businesses and services continue to have regular turn-over of nearby parking spaces to assist with their trading.

 

Are these spaces only for all-day stays, or can I use them for shorter periods?


These parks are specifically for those who either work in the central city or are spending long periods of time in the central city. You will be charged $6 regardless of how long you park for.

 

Will Council staff pay the same rate for all-day parking as the public?


Yes.

 

What's going to stop people from parking in the 'two hours free' carparks instead?


We are going to use our new Licence Plate Recognition (LPR) cars to better manage compliance of both the all-day parking zones and the existing time restricted (two hours free) parking spaces.

 

Why have you chosen these streets for the all-day parking?


The locations were selected due to them being either highly under-utilised, significantly abused by commuter parkers, or the current restrictions in place are not 'fit for purpose' for the location.

 

Will more streets be changing to all-day parking?


Yes. In the future, we plan to roll out all-day paid parking to more areas around the central city. We have identified possible locations, including Seddon Road and Tristram Street (near Boyes Park). More information on this will be coming soon.

 

Will this parking always be $6?


As the market for this type of parking grows in our central city, demand responsive pricing could be applied, whereby the cost changes depending on usage.

 

How will this change in parking revitalise the central city?


Hamilton is one of the fastest growing cities in the country and we're working hard to ensure our central city is positioned to take advantage of all the opportunities this population and economic growth present. With 50% infill or brownfield development planned in the central city, it's becoming more necessary to implement parking changes that will encourage resiliency, economic prosperity and lessen potential future issues. The National Policy Statement on Urban Development (NPS-UD) has removed the minimum parking requirements for new developments and with the central city being a hotspot for these types of developments, it's essential to explore parking initiatives that support this.

 

What will this all-day parking revenue be used for?


The revenue generated has been discussed at Council meetings and a decision will be determined through Council's Long-Term planning process, as what currently occurs with other parking revenue.

 

Can I reserve a carpark in advance using the app?


No.

You can only pay for a carpark on the day and at the time that you park in an all-day parking zone. The PayMyPark system cannot assign spaces to reserve and there is no way to signal to other road users that spaces are reserved. It is advised that users park in the space first before paying.

 

What if I pay for my space, but have to leave it to go to an appointment?


As the carpark is vacated others are entitled to use the space, however if you return to the same all-day parking area and a space is available you are entitled to park in a space again without re-paying.

If there are no available parks when you return, a refund is not available. The $6 all-day fee is the same regardless of how long you choose to stay each day.

 

Where can I see a copy of the terms and conditions for this all-day parking?


The terms and conditions will be available both on the Council website and through the PayMyPark app.

 

When will the all-day paid parking take effect from?


As all-day paid parking zones become available these locations will be listed in both the PayMyPark app and here. 

 

How come I can't see the new all-day $6 parking locations (on sections of Victoria Street, Hill Street, Tainui Street, Ruakiwi Road – North, Ruakiwi Road – South) on the PayMyPark app?

All-day $6 parking is coming to these streets from May 2024, but you can park all-day on these streets in the meantime. We're spreading awareness about these new streets, and educating users on how to use the PayMyPark app to pay for parking on the go.

Fees, charges, and parking durations

Here’s a list of parking-related fees (including info on parking fines), and information on how long you can park in Council-operated car parks.

On-street Parking
On-Street Meter Parking - First 2 hours Free
On-Street Meter Parking - After first 2 hours per hour - up to 4 hours $6.00
Short-term reservation per day $30.00
Long-term reservation per negotiated rate
CBD long stay parking $6.00

Other useful road and transport info

You might like to visit our roads and transport pages too. You’ll find a summary on who is responsible for looking after roads and transport in Hamilton and how this is being done. Learn how to get info to plan your journey to work, school or around the city, and discover what road safety work is being done in Hamilton.

See our tips for workplace travel planning and school travel planning.

See our page below to make payments, applications, requests and report issues related to roads, parking and transport.

How can I?

Related pages

Report an abandoned vehicle

Report abandoned and burnt-out vehicles.

Pay a parking ticket

Pay parking tickets and fines, and enquire about or appeal a ticket issue.

Mobility parking

Find out about mobility parking spaces and access in Hamilton, and view our map.

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Last updated 19 April 2024