If an emergency occurs in Hamilton

Council’s specially trained team of staff coordinate local response activities from our Emergency Operations Centre.

If an emergency occurs over an area wider than Hamilton

Waikato Regional Council will coordinate local response activities.

Hamilton City Council is part of the Waikato Civil Defence Emergency Management Group, which oversees emergency management services in the Waikato region.

Emergency information and assistance

View central government's latest COVID-19 information.

In an emergency, listen to the radio for information.

Station Frequency
The Hits 98.6FM
The Breeze 99.4FM
RNZ 101.0FM
Newstalk ZB 97.0FM
Free FM 89.0FM
Radio Tainui 95.4FM

If you need:

  • emergency assistance (fire, ambulance or police) phone 111; if your property is affected by severe flooding ask for the fire service
  • information on road conditions and closures visit AA Roadwatch
  • information on state highways, or to report an issue on a state highway phone 0800 4 HIGHWAYS (0800 44 44 49)
  • to report a power outage, phone your power retailer or WEL Networks on 0800 800 935.

To report storm damage within the city’s boundary, you can contact our 24/7 Customer Services Team by calling 07 838 6699, emailing info@hcc.govt.nz, or use the Antenno App (available to download free on the App Store or Google Play).

One of our staff will visit the site to check the situation as soon as they are available to do so.


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Last updated 15 February 2023