Wherever possible, we have contactless services available (e.g., Click and Collect at our libraries) so customers have the option of accessing services without entering facilities.
Wearing a mask is a condition of entry unless you have a health-related exemption.
At our pool and sports facilities, we ask customers to wear a face mask in the reception and shared spaces – such as waiting in line at the café – however, we do not expect you to exercise with a face mask as it is not safe to do so.
At our other facilities, we ask customers to always wear a face mask when indoors. Our staff are all required to wear face coverings, too. This is to keep you, your whaanau, and the community safe.
If you have a health-related exemption, please let our staff know and make sure you have your exemption on-hand.
To keep you and your whaanau safe from COVID-19, we encourage you to keep a 1m distance from people you do not know. There will be restrictions to the number of people allowed inside some of our facilities. This will be based on allowing 1m social distancing.
Stay home if you're unwell
It's important you stay home and get tested if you develop symptoms of COVID-19. Self-isolate until you receive a negative test to stop any potential spread of the virus. This is to protect the wider community.