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Every year we adjust our hours over the Christmas and New Year period. Of course, many of our wonderful people still work in essential community services to keep our city running over the holidays.

Check out our full list of opening hours below.

Hamilton City Council services

Municipal Building Customer Services

Closes at 3pm Friday 23 December 2022 and re-opens at 7.45am Monday 9 January 2023.

Call Centre

Answering phones (07 838 6699), email, and social media queries throughout. Any non-urgent enquiries can be sent to info@hcc.govt.nz or by using the Antenno app, however the response time may be delayed.

Rubbish and Recycling

No changes to kerbside collections due to Christmas and New Year holidays. Put your bins out on your normal collection day by 7am.

Wickham Street Organic Centre

Closed Christmas Day and New Year’s Day.

Lincoln Street Resource Recovery Centre

Closed on Christmas and New Year’s Day. It will be open 9am to 4pm on other public holidays.

Property File requests

Closes on Friday 23 December 2022 and re-opens Monday 9 January 2023. Last day to submit is Monday 19 December 2022.

Land Information Memorandum (LIM) reports

Closes on Friday 23 December 2022 and re-opens 9 January 2023. LIMS will cut off from 12 December 2022 for express and standard.

Lincoln Street Habitat for Humanity Reuse Store

Closes on Friday 23 December 2022 and re-opens 9am to 3pm Wednesday 28 December. Closes Friday 30 December at 3pm and re-opens Monday 2 January 2023 (normal trading hours).

Building Consenting

Closes Tuesday 20 December 2022 and restarts Tuesday 10 January 2023. Last day for submitting Urgent Code Compliance Certificates is Wednesday 21 December. A limited number of Building Inspections will be available between 28–30 December 2022 and 4–6 January 2023. Please contact the call centre to make a booking.

Planning Consenting

Closes on Friday 23 December 2022 and re-opens Monday 9 January 2023.

Animal Education and Control

Closes on Sunday 25 December and re-opens Tuesday 27 December. Closes Sunday 1 January and opens Tuesday 3 January. Animal Education and Control Officers are on duty throughout. On 25 December (Christmas Day), the on-duty officer will respond to urgent matters and public safety issues only. Call 07 838 6632 if you have any concerns.

Visitor destinations

Hamilton Zoo, Hamilton Gardens (enclosed gardens), Waikato Museum, ArtsPost, and Hamilton i-SITE

Closes at 3pm Saturday 24 December 2022 and re-opens usual hours from Monday 26 December 2022.

Libraries

Central Library and Chartwell

Close at 3pm Saturday 24 December and re-open Wednesday 28 December 2022. Closes at 3pm 31 December 2022 and re-opens Wednesday 4 January 2023.

Dinsdale

Closes at 1pm Saturday 24 December and re-opens Wednesday 28 December 2022. Closes at 1pm 31 December 2022 and re-opens Wednesday 4 January 2023.

Glenview, Hillcrest, and St Andrews

Close at 1pm Saturday 24 December and re-open Wednesday 4 January 2023.

Pools

Waterworld and Gallagher Aquatic Centre

Keep up to date on the Pools' opening hours these holidays on their website and Facebook page.

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